Legal information
Privacy policy
This policy explains how Cap Engineering uses and protects the information you provide when you use the cap-engineering.fr website. It may be amended to comply with any legislative, regulatory or technical change; the date of the last update is shown at the top of the page.
Updated on 10/12/2026
Data controller
The data controller is Cap Engineering, 9 impasse des Brosses, 69260 Charbonnières-les-Bains - France, represented by Mr. Jean-Noël Fernandez, publication director.
Data collected
- Contact form: last name, first name, email address, company and the content of your message.
- Online calculator account: last name, first name, email address, company, position and phone number (optional), password (stored with irreversible encryption), number of calculations performed and registration date.
- Calculator: the operating data entered (temperatures, flowrates, pressure…) is only used for the calculation and is not stored. If you have to log in before getting the final result, it is kept for the duration of your session.
- Technical data: like any web server, the hosting provider records the IP address and the pages viewed in its logs, for security purposes.
Purposes and legal bases
- Answer your request and follow up the business relationship (legitimate interest / pre-contractual measures).
- Give you access to the online calculator and manage your calculation quota (performance of the service you request).
- Measure the audience of the website with Google Analytics, only if you accept it (consent).
Recipients
Your data is intended exclusively for Cap Engineering. It is neither sold, nor transferred, nor exchanged. The website notifications are sent by email to Cap Engineering; the hosting provider, OVH (2 rue Kellermann - 59100 Roubaix - France), acts as a technical processor.
Retention period
- Contact requests are automatically deleted one year after they are received.
- Calculator accounts are kept as long as you use them; you can ask for their deletion at any time.
Cookies
- CAPENG_SESS (technical cookie): required to log in to your account, protect the forms and keep a calculation in progress. It expires when the browser is closed and does not require consent.
- cap_consent (technical cookie): stores your choice regarding audience measurement for 13 months.
- Google Analytics (_ga, _ga_*): audience measurement, set only after your consent, for 13 months at most. This data may be transferred to the United States, under the EU–US Data Privacy Framework.
- Google Maps: the map on the contact page is only loaded if you click “Show the map”; Google may then set its own cookies.
You can change your choice at any time with the “Manage cookies” link at the bottom of each page.
Your rights
In accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act, you have the right to access, rectify, erase, restrict, object to and port your data. To exercise these rights, write to us via the contact form or by post at the head office address. You may also lodge a complaint with the CNIL (www.cnil.fr).
Security
Exchanges with the website are encrypted (HTTPS), passwords are stored with irreversible encryption, forms are protected against automated submissions and login attempts are limited.